The video discusses how to deal with individuals who think they are always right, or "owners of reason." These people can be difficult to communicate with, as they often become defensive and dismissive when their opinions are challenged.
The speaker, a psychologist, identifies two factors that can contribute to this behavior: insecurity and obstinacy. People with these traits may try to appear more knowledgeable or confident than they actually are, and may become aggressive or dismissive when their opinions are challenged.
To effectively communicate with these individuals, the speaker offers several tips:
1. Recognize when it's not worth debating with someone who thinks they're always right.
2. Prepare thoroughly before engaging in a debate, to strengthen your argument and build confidence.
3. Listen actively and try to understand the other person's perspective, even if you disagree.
4. Avoid becoming defensive or aggressive, as this can escalate the situation.
5. Keep the dialogue light and focused on the issue at hand, avoiding personal attacks or emotional appeals.
6. Recognize when it's time to end a discussion, as repeating the same arguments can be unproductive.
7. Be open to new arguments and perspectives, and recognize that it's okay to be wrong.
Overall, the video emphasizes the importance of effective communication, active listening, and empathy in dealing with individuals who think they're always right.
Here are the key facts extracted from the text:
1. The main objective of communication is the exchange of information, ideas, and points of view between people.
2. For effective communication to happen, there needs to be understanding on both sides and the ability to give in.
3. Being flexible is a great sign of maturity and fundamental for the maintenance of any interpersonal relationship.
4. There are two factors that can trigger the behavior of "owners of reason": insecurity and obstinacy.
5. Insecurity can lead people to try to cover up their vulnerability by trying to know or appear to know more than others.
6. Obstinate people often have low social skills when it comes to dealing with others.
7. When dealing with an "owner of reason," it's essential to try to understand the best time to start and develop a debate.
8. Preparation can strengthen one's point of view and is a great advantage in a discussion.
9. It's crucial to listen to the other person's point of view, even if it's irritating.
10. Asking questions and taking some points of view in common can be a great way to develop the subject.
11. It's essential to keep the dialogue light and not let emotions dominate the conversation.
12. Recognizing when it's time to end a discussion is crucial, especially when the conversation enters a loop.
13. Nothing is absolute, and everything is transitory within us.
14. Respecting each person's essence and individuality is essential.
15. The host of the video is a psychologist named Marcos Lacerda.