Tristan Harris Congress Testimony: Understanding the Use of Persuasive Technology - Summary

Summary

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Facts

Here are the key facts extracted from the text without including opinions:

1. The business model of technology companies is designed to keep people engaged.
2. The hearing is about persuasive technology, which involves an invisible asymmetry of power.
3. Technology is causing an increasing asymmetry of power masquerading as an equal relationship.
4. Techniques like "pull to refresh" and infinitely scrolling feeds are used to keep users engaged.
5. Social validation through likes and followers has led to mass narcissism.
6. The mental health of 10 to 14-year-old girls has declined significantly due to social media.
7. Technology companies aim to build predictive models of user behavior.
8. YouTube and Google use algorithms to predict and maximize user engagement.
9. Facebook and Google compete to predict user behavior more accurately.
10. Facebook can predict disloyalty to brands and has asymmetric power.
11. The relationship between technology companies and users should be fiduciary, like doctors or lawyers.
12. Technology can predict personal information about users with high accuracy.
13. Technology amplifies polarization by promoting sensational content.
14. Social media platforms reward sensational content and outrage.
15. Elections are vulnerable to manipulation through technology.

These facts are presented as numbered short sentences, without opinions.