The provided transcript appears to be a recording of an ear cleaning session at a specialized store. The owner/staff member is conducting the session, using various tools and techniques to clean the client's ears. The session includes temperature checks, ear disinfection, and the use of different ear picks, including metal ones. The staff member also provides explanations and reassurances throughout the process, making sure the client is comfortable and relaxed.
During the session, the staff member also engages in conversation with the client, discussing topics such as traffic, earwax, and the importance of ear cleaning. The staff member also promotes their store and services, mentioning the use of sterilized tools and the benefits of regular ear cleaning.
At the end of the session, the staff member provides a short ear massage and removes any remaining earwax from the client's face using tape. The client is then asked to rate the session and provide feedback, with the staff member offering a discount in exchange for promotional photos and reviews on social media.
Here are the key facts extracted from the text:
1. The client's name is Banjjok.
2. Banjjok booked an ear cleaning course and an ear disinfecting course.
3. The ear cleaning process involves using various tools, including a thermometer, disinfecting alcohol, and ear picks.
4. The ear picks used are made of different materials, including wood, metal, and fluff.
5. The client is given a blanket to keep warm during the process.
6. The ear cleaning process involves removing earwax and other debris from the ears.
7. The client is asked to rate the ear cleaning course out of 100 points.
8. The client gives the ear cleaning course 100 points.
9. The owner of the store asks the client to share their experience with friends and on social media.
10. The store offers a discount for clients who share their experience on social media.
11. The owner has over 20 years of experience in the field of ear cleaning.
12. The store uses a three-stage sterilization process to clean and disinfect the ear picks after each use.
13. Each staff member has their own set of ear picks that are not shared with other staff members.
14. The store offers refreshments, including tea, to clients after the ear cleaning process.
15. The ear massage at the end of the course helps with blood circulation and has health benefits.