The video discusses how to communicate with people who think they are always right, referred to as "owners of reason." These individuals often become defensive and dismissive when their opinions are challenged, making it difficult to have a productive conversation.
The speaker, a psychologist, suggests several strategies for dealing with such people:
1. Recognize when to pick a battle and consider whether it's worth the effort.
2. Be prepared and confident in your argument to strengthen your point of view.
3. Listen to the other person's perspective, even if it's irritating, to avoid becoming like them.
4. Engage in a dialogue, not a monologue, and ask questions to clarify their point of view.
5. Avoid becoming emotional or defensive, as this can escalate the situation.
6. Know when to end the conversation if it becomes circular and unproductive.
The speaker also notes that it's essential to respect the other person's individuality and humanity, even if you disagree with their opinions. Ultimately, the goal of communication is not to "win" an argument but to exchange ideas and find common ground.
1. Marcos Lacerda is a psychologist.
2. The main objective of communication is the exchange of information, ideas, and points of view between people.
3. For communication to happen, there needs to be understanding on both sides and the ability to give in.
4. Being flexible is a great sign of maturity and fundamental for the maintenance of any interpersonal relationship.
5. Two factors that can trigger the behavior of "owners of reason" are insecurity and obstinacy.
6. When the owner of reason is contradicted, it can directly affect their insecurities and low self-esteem.
7. The owner of reason may use various defenses, including increasing the tone of voice, irritation, withdrawal, or even physical aggression.
8. To argue with someone who thinks they are the owner of reason, it's essential to prepare beforehand and have a well-founded opinion.
9. Listening to the owner of reason is crucial, even if it's irritating, to avoid repeating their behavior.
10. Developing a dialogue, not a monologue, and asking questions can help to expose the owner of reason's point of view.
11. Acting in a different way than the owner of reason, avoiding a threatening or sarcastic tone, can help to develop a dialogue.
12. Keeping the dialogue light and not letting emotions dominate can help to maintain self-control.
13. Recognizing when it's time to end a discussion is necessary, as repeating arguments can be a sign that the conversation has stopped.
14. There is no absolute winner or loser in a debate, and everyone can learn from each other's point of view.
15. Respecting each person in their essence and individuality is essential, even in a debate.