A possible concise summary is:
The video is about a secret shopper project where the narrator tests the technical support of different pre-built PC companies. He calls each company with the same problem: one of the RAM sticks is loose and not detected by the system. He records how long it takes for each company to diagnose and solve the problem, and how helpful and friendly they are. He ranks the companies from best to worst based on their performance, and gives some commentary on their strengths and weaknesses. He also promotes a sponsor product and teases a future video.
Here are the key facts extracted from the text:
1. The text is a transcript of a video where the speaker reviews the tech support of different PC companies.
2. The speaker had a problem with his computer that only showed 8 GB of memory instead of 16 GB.
3. The speaker called Alienware, Origin, Maingear, iBuyPower, HP and Dell to see how they would solve the problem.
4. The speaker found that Origin and Maingear were the fastest and most competent in diagnosing and fixing the problem.
5. The speaker found that Alienware and HP were the slowest and most frustrating in transferring him to different departments and putting him on hold.
6. The speaker found that iBuyPower was the worst in refusing to help him and telling him to find someone else who knows more about computers.
7. The speaker found that Dell was surprisingly decent in solving the problem, but it took them an hour to do so.
8. The speaker concluded that Origin and Maingear tied for first place, Dell took the bronze medal, HP came fourth, and iBuyPower was last.
9. The text ends with a promotion for a Massdrop keyboard and a teaser for the next part of the video.