A prank caller, Didac Ribot, pretending to be a customer service representative, calls a man named Victor, claiming to be from a hair clinic in Turkey where Victor had a hair transplant. The prank caller makes outlandish claims about the clinic's practices and the doctor who performed the procedure, including that the doctor's cousins, who were "practicing" on Victor, performed the surgery. The prank escalates, with the caller claiming that the clinic used a chemical that is now forbidden and that Victor may experience hair loss and other side effects. Victor becomes increasingly frustrated and eventually realizes it's a prank. The real prankster, David, reveals himself at the end, apologizing for the joke.
Here are the key facts extracted from the text:
1. The conversation starts with a person named Didac Ribot, who claims to have hundreds of messages on prank proposals.
2. Didac mentions that he got a message from a guy named David about his cousin's bad experience with a hair graft treatment in Turkey.
3. Didac recorded a prank call with a person named Victor, who had the hair graft treatment.
4. Victor complains that the treatment didn't meet his expectations and that he still has hair loss problems.
5. The person on the phone, Rashid, claims to be calling from the Clinic *** in Istanbul.
6. Rashid tells Victor that the clinic uses a long-term evaluation of customer satisfaction.
7. Victor gives a score of 2 out of 5 stars for the treatment.
8. Rashid explains that the clinic had a problem with a chemical used in the treatment, which caused hair loss.
9. Victor is upset that the clinic didn't contact him about the problem and that he has been waiting for a guarantee.
10. Rashid transfers Victor to the Spain office to solve the problem.
11. Victor speaks with a person named Juan Carlos Navarro Gonzales, who claims to be the manager of the Clinic *** in Spain.
12. Juan Carlos explains that the chemical used in the treatment is forbidden now due to health problems.
13. Victor is angry and frustrated with the conversation and decides not to pursue any further treatment.
14. Juan Carlos mentions that the hair graft treatment has been done differently in the past, using hemp.
15. Juan Carlos asks Victor if he has experienced any side effects, including erectile dysfunction.
16. Victor denies having any problems.
17. The conversation ends with Juan Carlos apologizing for the prank and revealing that David played a joke on Victor.
18. Didac reveals that the entire conversation was a prank and that everything said about the chemical and the clinic was a lie.