American Airlines introduced a new "crowdsourced flying" feature, allowing passengers to control the airplane through Twitch chat. A flight was simulated, with passengers divided into groups to control the plane's movements. The "look up and down crew" consisted of people who had flown at least 10 times, the "murder crew" (drive and reverse) comprised those who had committed murder, and the "steer crew" was made up of those who had neither flown 10 times nor committed murder. Despite initial failures, the passengers eventually successfully landed the plane through coordinated efforts, with the airline declaring the program a "massive success" and announcing that Twitch chat will fly all of America's commercial jets from now on, saving the company a lot of money.
Here are the key facts extracted from the text:
1. American Airlines introduced a new cost-cutting feature called "crowdsourced flying".
2. The feature uses code that allows passengers to control the airplane through Twitch chat.
3. The goal is to fly the plane for 30 seconds and then land it without crashing.
4. The flight crew includes a steward named Doug, who was hired off Craigslist.
5. The flight takes off and lands multiple times, with the crowd attempting to control the plane each time.
6. The crowd is divided into different teams, including "High Flyers", "Murder Crew", and "Steer Crew", each with different responsibilities.
7. The teams work together to try and land the plane safely.
8. The flight is rerouted to different locations, including the Vinewood Hills and the Airfield.
9. The crowd is able to successfully land the plane, and American Airlines declares the "crowdsourced pilot program" a success.
10. As a result, Twitch chat will now fly all of America's commercial jets, which is expected to save the airline a lot of money.