The speaker is at a store, trying to return a laptop they purchased, but the store staff, including a person named Alexander Pushkin, are being uncooperative. The speaker claims the laptop is defective and wants a refund, but the staff insists it's working properly. The situation escalates, with the speaker accusing the staff of being rude and aggressive, and the staff allegedly attacking the speaker. The speaker calls the police, but they don't arrive, and the store closes before the issue can be resolved. The speaker is frustrated and feels they are being treated unfairly. The video appears to be a recording of the confrontation, with the speaker asking viewers to share the video and leave comments.
Here are the key facts extracted from the text:
1. The speaker is having issues with a laptop they purchased.
2. The laptop was purchased between the 23rd and 27th of a month.
3. The speaker is trying to return the laptop, but the store is not cooperating.
4. The store claims the laptop is working fine.
5. The speaker had a conversation with someone named Alexander Sergeevich Pushkin, who is possibly the store's administrator.
6. Pushkin initially refused to return the laptop, but later agreed to look into the issue.
7. The speaker claims the laptop has a crack and the microphone input does not work.
8. The police were called, but they did not arrive.
9. The store closed before the police arrived.
10. The speaker is now trying to get a refund from the store.
11. The store's administrator is not willing to give a refund.
12. The speaker is being helped by someone named Seryoga.
13. The incident is being recorded and shared on social media.
14. The speaker is asking for support and donations to help them get a new jacket.
15. The incident occurred at a store located on Gordeevskaya street.