A scammer hunter, "Pierogi," shares a recording of his call with a scammer, Mike Dawson, who works for a fake Norton call center in Siliguri, India. The scammer tries to trick Pierogi into giving him remote access to his computer, but Pierogi reverses the connection and gains access to the scammer's system instead. He then proceeds to delete victim information and set himself up to potentially monitor the scammer in the future. The call center's owner, Prabhu, becomes angry when he realizes what has happened and threatens Pierogi in a subsequent call. Pierogi shares the experience as a warning to others and promotes a cybersecurity company called Guardio that can help protect people from scammers and hackers.
Here are the key facts extracted from the text:
1. The scam call center was located in an apartment in Siliguri, India.
2. The scammers pretended to be from Norton and used official-looking emails to lure victims.
3. The scammers used scare tactics to rob victims of thousands or tens of thousands of dollars.
4. The scammer, Mike Dawson, was untrained and didn't understand the caller's jokes.
5. The caller was able to reverse the connection and access the scammer's system.
6. The scammer used remote access tools like Supremo and AnyDesk to connect to the victim's computer.
7. The scammer could see everything on the victim's computer, hide the screen, lock them out, and manipulate the computer.
8. The scammer would have the victim fill out a refund form with personal details like address, phone number, and bank name.
9. The scammer would sell or keep the victim's information for themselves.
10. The caller was able to monitor the scammer's activities and set up extended access to their system.
11. The scammer's boss, Prabhu, was not happy with the employee's performance.
12. The caller was able to access the scammer's system again and interact with the boss.
13. The scammer's boss was angry and used abusive language towards the caller.
14. The caller was able to identify the scammer's location and the people involved.
15. The scammer's boss threatened the caller and said they would be exposed.
16. The caller claimed to have done damage to the scammer's system and that the damage had already been done.