The video appears to be a sketch comedy about a hotel owner, Gabriel, trying to win back a negative reviewer, Dona Shirley, by offering her a free stay and catering to her every whim. However, everything that can go wrong does, as Gabriel takes Dona Shirley on a series of misadventures, including a trip to the snow instead of the beach, a visit to an amusement park where she's forced to buy overpriced food and clothes, and a boat ride where she's charged extra for every little thing.
Throughout the video, Dona Shirley expresses her frustration and disappointment with the hotel's services, while Gabriel tries to placate her and convince her to remove her negative review. In the end, Dona Shirley is presented with a bill for over 4,500 reais, which she refuses to pay, leading Gabriel to make a series of absurd and humorous attempts to get her to pay up.
The video ends with Gabriel thanking his viewers and sending kisses to his fans, despite the disastrous outcome of his attempts to win over Dona Shirley.
Here are the key facts extracted from the text:
1. Gabriel is the owner of a hotel.
2. Dona Shirley is a guest at the hotel.
3. Gabriel wants Dona Shirley to remove a bad comment she left on the hotel's TripAdvisor page.
4. Dona Shirley was taken on a trip to the snow instead of the beach, which she had requested.
5. She had to buy warm clothes because of the mistake.
6. Dona Shirley was then taken to the beach, but it was not what she expected.
7. She was charged for various services and items, including a boat trip, warm clothes, and a bikini.
8. Dona Shirley was not allowed to enter the amusement park in her bikini.
9. She was charged R$ 4,500 for her stay and activities at the hotel.
10. Dona Shirley did not pay her bill and left the hotel.