Stanley, the elderly owner of a five-star hotel, is denied a room by the receptionist and supervisor due to his shabby appearance. He is eventually thrown out by the security guard but is helped by Vera, a hotel employee who treats him with kindness and respect. Stanley spends the night at Vera's home, where he meets her husband Cristian, a disabled man who is struggling to make ends meet. The next day, Stanley returns to the hotel and reveals his true identity, scolding the staff for their poor treatment of him. However, he is impressed by Vera's kindness and decides to reward her and her husband by providing Cristian with a prosthetic leg and physical therapy, and offering Vera a chance to take a management course. The story highlights the importance of treating all people with kindness and respect, regardless of their appearance or social status.
Here are the key facts extracted from the text:
1. An elderly man named Stanley arrived at a five-star hotel, but was not allowed to book a room due to his appearance.
2. The hotel receptionist, Mariana, and supervisor, Howard, judged Stanley based on his clothes and shoes.
3. Stanley was asked to leave the hotel and was escorted out by a security guard.
4. Stanley met a hotel employee, Vera, in the service area, who treated him with kindness and respect.
5. Vera invited Stanley to her home, where he met her husband, Cristian, who was disabled after a car accident.
6. Stanley spent the night at Vera and Cristian's home and returned to the hotel the next day.
7. Stanley revealed that he was the owner of the hotel and was disappointed with the treatment he received from the staff.
8. Stanley praised Vera for her kindness and tact in dealing with the situation.
9. Mariana, the receptionist, was given a second chance after apologizing and agreeing to do a month's internship in the hotel's service area.
10. A man in a suit arrived at Vera and Cristian's house to deliver news that Cristian would receive a prosthetic leg and physical therapy, and Vera would be offered a management course.
11. The news was a reward for Vera and Cristian's kindness to Stanley, which reminded him of the importance of treating others with respect and kindness.